Effective Date: April 9, 2025
Website: www.joytailshop.com
Company Name: Joytail
Location: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
Support Email: joytailshop@gmail.com
Welcome to Joytail. By accessing or using our website (www.joytailshop.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
You must be at least 18 years old or have the permission of a parent/guardian to use this site.
You agree not to use the website for any illegal or unauthorized purpose.
You must not transmit any worms, viruses, or code of a destructive nature.
All products are subject to availability. We reserve the right to limit the quantities of any products or services we offer.
We strive to display accurate product descriptions and images, but we cannot guarantee that your device's screen displays colors accurately.
Prices are listed in GBP (£) by default. International orders may convert currency at checkout.
We reserve the right to change prices at any time without prior notice.
Orders are confirmed only after full payment is received.
We accept major credit cards, PayPal, and other secure payment methods available at checkout.
Joytail reserves the right to refuse or cancel any order at any time.
We offer international shipping.
Delivery times vary depending on location but generally range between 7–20 business days.
Joytail is not responsible for delays caused by customs or postal services.
We offer a 30-day return policy from the date of delivery.
Items must be unused, in their original packaging, and in resellable condition.
To initiate a return, please contact joytailshop@gmail.com with your order number.
Refunds will be processed within 7 business days after receiving the returned item.
All content on this website—including text, images, logos, and product designs—is the property of Joytail and protected by copyright laws. Use without written permission is strictly prohibited.
Joytail shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
Please refer to our Privacy Policy for details on how your information is collected, used, and protected.
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update or modify these Terms and Conditions at any time without notice. Changes will be posted on this page with an updated effective date.
Joytail LTD
71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
+447446125472
